Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
About the role
The Operations team at Latitude.sh is responsible for ensuring the seamless functioning of our global infrastructure. While provisioning new servers and IT infrastructure is essential, our mission is to maintain high availability, ensure rapid response times, and deliver exceptional service quality to our clients. We are seeking a Senior Infrastructure Engineer to join our team. This role requires hands‐on technical skills, strong ownership of tasks, and the ability to lead and support critical operational processes across multiple data center environments.
Key responsibilities
- Lead the execution and coordination of operational tasks involving infrastructure services – including servers, storage, networking equipment, and platform software
- Perform and oversee rack and stack activities, hardware installation, and in‐cabinet maintenance
- Manage relationships and workflows with remote data center techs, ensuring adherence to operational standards and procedures
- Install, configure, and troubleshoot Linux and Windows operating systems
- Conduct root cause analysis and handle complex issues related to hardware failures, RAID rebuilds, storage allocation, and disk lifecycle management
- Configure, maintain, and troubleshoot out‐of‐band management platforms such as IPMI/BMC
- Support and improve internal operational documentation, workflows, and escalation procedures
- Mentor junior team members and contribute to continuous improvement initiatives
About you
- Proven experience with server hardware, including diagnostics, replacements, and upgrades
- Strong understanding of data center standards, rack layouts, cabling, power distribution (PDU), and remote hands coordination
- Proficiency with monitoring platforms, ticketing systems, and incident handling workflows
- Solid knowledge of Linux system administration (CentOS, Ubuntu, or similar), including command line operations, scripting, and performance tuning
- Working knowledge of Windows Server environments
- Familiarity with RAID technologies, disk provisioning, and troubleshooting storage systems
- Bachelor's degree in Computer Science, Information Systems, or similar working experience
- Prior experience in a senior role within a data center operations or infrastructure support team is a strong plus
- Flexible work (remote-friendly & balanced schedules)
- Birthday leave
- Generous parental leave program
- Health & wellness program
- Global team of experts who love what they do
- Recognition programs
- Access to an innovative and collaborative culture where your impact is visible
Senior Infrastructure Engineer in Adelaide employer: Megaport
Megaport is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Brisbane. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, allowing you to enhance your skills in data analytics while contributing to impactful marketing strategies. The company values innovation and teamwork, making it a rewarding place for those looking to make meaningful contributions in a thriving tech environment.
