At a Glance
- Tasks: Lead the development of AI-driven customer insights and enhance knowledge architecture.
- Company: ResMed, a leader in innovative healthcare solutions.
- Benefits: Attractive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on impactful healthcare innovations.
- Why this job: Shape the future of customer experience with cutting-edge AI technology.
- Qualifications: Experience in knowledge architecture and a passion for customer intelligence.
The predicted salary is between 90000 - 110000 $ per year.
Res Med is seeking a Senior Specialist, Customer Intelligence Foundations to own and evolve the knowledge layer that underpins AI-enabled customer, provider and experience insights.
This strategic role sits at the intersection of research, knowledge architecture and CX enablement.
You will define how humans and AI access EXI knowledge, establish governance and quality standards, and partner with engineering and data science teams to create scalable, reusable intelligence across the organization.
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Knowledge Architect, Customer Intelligence & AI Enablement in Sydney employer: Medifox DAN GmbH
ResMed is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Sourcing Manager. With a strong focus on employee growth and development, ResMed offers opportunities to work on cutting-edge projects in the medical device industry while promoting a diverse and inclusive workplace. Located in a vibrant area, employees benefit from a supportive environment that encourages creativity and excellence, ensuring that your contributions make a meaningful impact on global health.