At a Glance
- Tasks: Provide essential clerical support and exceptional customer service in a healthcare setting.
- Company: Join one of Australia's leading hospital groups at St Vincent's Fitzroy campus.
- Benefits: Enjoy a competitive salary, work-life balance, and professional development opportunities.
- Other info: Be part of a diverse team with a focus on wellbeing and continuous improvement.
- Why this job: Make a real difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Previous admin experience in health, strong communication skills, and advanced computer skills.
The predicted salary is between 64610 - 64610 $ per year.
The position is available in St Vincent's Fitzroy campus. Work for one of Australia's leading hospital groups. Fixed term full time opportunity to cover a leave position! Up to 76 hours per fortnight Mon to Friday available until 23-04-2027.
About the Role
- You will provide crucial clerical support and facilitate patient management for the day procedure department, including admitting patients, completing reception duties and delivering exceptional customer service.
- Create patient records and complete all necessary information accurately and in line with current procedures.
- Admit patients accurately and in a timely manner.
- Maintain a high level of customer service by handling patient enquiries via telephone and in person, in an efficient, professional, and caring manner.
- Arrange appointments for patients as requested by clinical staff.
Your Contribution
- Previous administration experience in a health setting.
- Knowledge of medical terminology.
- Knowledge of private health fund billing and public health funding.
- Knowledge of Patient Administration Systems.
- Strong communication skills, both written and verbal.
- Ability to work independently in a multidisciplinary team.
- Advanced computer skills, including Microsoft Office applications.
- Excellent customer service skills.
- A valid Nationally Coordinated Criminal history check, or willing to obtain.
What We Offer
- A focus on wellbeing initiatives, with regular events and programs.
- Confidential, solutions-focused employee counselling.
- A healthy work-life balance encouraged.
- Full time employment comes with a monthly Accrued Day Off (additional day off per month!).
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.
- Salary Packaging - Increase your take home pay.
- Discounts and Promotions always available through our Foundation.
- Regular opportunities for professional development to assist you to reach your career goals.
- Culture of continuous improvement.
- In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks.
About the Team
You will be a part of the Support Services team, which is a large and varied department operating across multiple locations within St Vincent's Melbourne campus. We have Patients Services Clerks located at both Fitzroy and Kew. Working at St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research, and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander Peoples. Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
You may therefore be required to undergo mandatory immunisations-vaccinations.
Patient Services Clerk in Melbourne employer: Medical Jobs Australia
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