At a Glance
- Tasks: Be the friendly face of our clinic, managing appointments and supporting healthcare professionals.
- Company: Join a growing medical practice with a supportive team culture.
- Benefits: Enjoy flexible hours, career progression, and a work-life balance.
- Other info: Previous experience in medical reception is a plus, but not essential.
- Why this job: Make a positive impact daily while helping patients feel welcome.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
- Medical Clinic Support Services – Rowville VIC
- Flexible Hours | Supportive Team | Growing Medical Practice
Are you an organised, friendly and customer-focused individual looking to join a professional healthcare team?
We are seeking an enthusiastic Medical Receptionist to become part of our growing medical practice.
This is an excellent opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in delivering outstanding customer service.
About the Role
As the first point of contact for our patients, you will play a vital role in creating a welcoming and professional experience. Your responsibilities will include:
- Greeting patients and visitors
- Managing appointment bookings and recalls
- Answering telephone enquiries
- Medicare and EFTPOS processing
- Managing patient records and correspondence
- Supporting doctors, nurses and allied health professionals
- General administration and reception duties
- Assisting with recalls, reminders and preventative health programs
What We Offer
- Flexible employment arrangements
- Supportive and friendly team environment
- Modern systems and technology
- Career progression opportunities
- Stable long-term role within a growing organisation
- Work-life balance with flexible rostering
About You
To be successful in this role, you will have
- Excellent communication and interpersonal skills
- Strong customer service focus
- Professional presentation and telephone manner
- High attention to detail
- Ability to multitask in a busy environment
- Strong computer skills
- Positive attitude and willingness to learn
- Ability to work independently and as part of a team
- Highly Regarded
- Previous Medical Reception experience
- Best Practice software experience
- Knowledge of Medicare billing
- Experience in healthcare or customer service industries
Why Join Us?
We believe our reception team is the heart of the practice.
You will be joining a supportive workplace where your contribution is valued, your ideas are welcomed and your professional growth is encouraged.
If you enjoy helping people, working as part of a team and making a positive impact every day, we would love to hear from you.
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Medical Receptionist employer: Medical Clinic Support Services
Join a dynamic and rapidly expanding healthcare organisation in Melbourne CBD, where your contributions directly impact the growth of medical centres and allied health services. With a strong focus on employee development, we offer hybrid working arrangements, competitive salaries with performance bonuses, and genuine opportunities for career progression into senior leadership roles. Our collaborative work culture encourages innovation and recognises results, making it an ideal environment for those looking to build a meaningful career in healthcare.
Contact Details:
Medical Clinic Support Services Recruitment Team
