Medibank is seeking a Senior CX Designer on a 12-month fixed-term contract to shape how customers discover, understand, and choose our products and services. You will lead end-to-end CX and service design across digital, assisted and AI-enabled experiences, turning insights into simple, intuitive solutions.
You’ll collaborate with Product, Marketing, Sales, Technology, Data and Customer teams to shape journeys and deliver meaningful customer and business outcomes.
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Senior CX Designer: Shape AI-Driven Customer Journeys in Melbourne employer: Medibank
Medibank is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the cloud transformation space. With a focus on employee growth, Medibank offers opportunities for continuous learning and development, while the hybrid work model allows for flexibility and work-life balance. Located in Melbourne, employees benefit from a vibrant city atmosphere, alongside the chance to contribute to meaningful projects within a regulated enterprise environment.
