Senior Digital Business Analyst – Customer-Centric Change

Senior Digital Business Analyst – Customer-Centric Change

Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Shape customer-centric digital solutions and enhance user experience across platforms.
  • Company: Medibank, a leading health insurance provider in Melbourne.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovative customer technology solutions.
  • Why this job: Make a real impact on customer experience while working in a collaborative environment.
  • Qualifications: Experience in digital business analysis and strong problem-solving skills.

The predicted salary is between 90000 - 110000 $ per year.

Medibank, Melbourne-based, seeks a Senior Digital Business Analyst to join Enterprise Delivery in Customer Technology & Delivery.

You will shape customer-centric digital solutions that enhance experience, retention, and self-service across desktop and mobile.

You’ll cover the full delivery lifecycle from feasibility to testing, uplift the BA practice, and thrive in a collaborative environment to make a real impact.

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Senior Digital Business Analyst – Customer-Centric Change employer: Medibank Private Limited

At Medibank, we are committed to fostering a vibrant work culture that prioritises health, wellbeing, and personal development. As a Cloud Tech Lead, you will enjoy flexible working arrangements, opportunities for professional growth, and the chance to collaborate with diverse teams across Australia, all while contributing to meaningful change in the healthcare sector. Join us in creating an inclusive environment where your expertise can thrive and make a real impact on the lives of Australians.

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Contact Details:

Medibank Private Limited Recruitment Team

We think you need these skills to ace Senior Digital Business Analyst – Customer-Centric Change

Customer-Centric Solutions
Digital Solutions Development
Experience Enhancement
Retention Strategies
Self-Service Implementation
Full Delivery Lifecycle Management
Feasibility Analysis