Medibank Private Limited is seeking an experienced Senior CX Designer for a 12-month fixed-term contract in Melbourne. You will lead end-to-end CX and service design across digital, assisted and AI-enabled experiences, turning customer insights into simple, intuitive solutions.
You’ll work across Product, Marketing, Sales, Technology, Data and Customer teams, combining research, data and stakeholder insights to shape future journeys and deliver meaningful customer and business outcomes.
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Senior CX Designer - AI-Driven Customer Journeys in Melbourne employer: Medibank Private Limited
At Medibank, we are committed to fostering a vibrant work culture that prioritises health, wellbeing, and personal development. As a Cloud Tech Lead, you will enjoy flexible working arrangements, opportunities for professional growth, and the chance to collaborate with diverse teams across Australia, all while contributing to meaningful change in the healthcare sector. Join us in creating an inclusive environment where your expertise can thrive and make a real impact on the lives of Australians.
