Frontline Knowledge Experience Designer

Frontline Knowledge Experience Designer

Full-Time 63000 - 77000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Transform complex info into user-friendly knowledge experiences for frontline teams.
  • Company: Join Medibank Private Limited, a leader in healthcare innovation.
  • Benefits: Flexible work options, competitive pay, and opportunities for professional growth.
  • Other info: Exciting contract and permanent roles available in a supportive environment.
  • Why this job: Make a real difference in customer outcomes while shaping knowledge design.
  • Qualifications: Experience in content design, UX writing, and user-centred design.

The predicted salary is between 63000 - 77000 $ per year.

Medibank Private Limited is seeking a Knowledge Content Designer to join the Medibank Hub in Victoria.

You'll transform complex information into intuitive, accessible knowledge experiences that support frontline teams and deliver great customer outcomes.

You'll blend content design, UX writing, information architecture and user-centred design to shape how knowledge is created, structured and consumed across the organisation.

Both contract and permanent opportunities are available.

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Frontline Knowledge Experience Designer employer: Medibank Private Limited

At Medibank, we are committed to fostering a vibrant work culture that prioritises health, wellbeing, and personal development. As a Cloud Tech Lead, you will enjoy flexible working arrangements, opportunities for professional growth, and the chance to collaborate with diverse teams across Australia, all while contributing to meaningful change in the healthcare sector. Join us in creating an inclusive environment where your expertise can thrive and make a real impact on the lives of Australians.

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Contact Details:

Medibank Private Limited Recruitment Team

We think you need these skills to ace Frontline Knowledge Experience Designer

Content Design
UX Writing
Information Architecture
User-Centred Design
Knowledge Management
Complex Information Simplification
Customer Experience Design