MedHealth is seeking a National Customer Experience Manager to lead the customer journey for DVA programs across Australia. You will oversee customer success, drive improvements, and align service delivery with strategic goals.
In this role you will work with operations to embed changes, understand customer needs, and identify opportunities to grow referrals and revenue while maintaining high service quality. Flexible working options available.
National CX & Growth Lead (Flexible & Remote) employer: MedHealth
At WorkFocus, we pride ourselves on being Australia's most awarded work and wellness provider, offering a supportive and flexible work environment for Rehabilitation Consultants. With a strong commitment to professional development, our team enjoys structured mentorship, multiple career pathways, and generous benefits, including the opportunity to work across 80 locations in Australia. Join us to make a meaningful impact in people's lives while advancing your career in a diverse and inclusive culture.
