At a Glance
- Tasks: Coordinate care schedules for clients and manage rostering for Direct Care Workers.
- Company: Join mecwacare, a leading not-for-profit supporting Victorians for over 65 years.
- Benefits: Enjoy work-life balance, hybrid working, and training opportunities for career growth.
- Other info: Be part of a diverse team making an impact across Melbourne and regional Victoria.
- Why this job: Make a meaningful difference in the lives of older people and those with disabilities.
- Qualifications: Experience in rostering and scheduling, ideally in aged care or disability services.
The predicted salary is between 56700 - 69300 $ per year.
Join our
Client Services team within Home Care Services in one of two full-time roles based at our Geelong office.
You’ll roster Direct Care Workers and nurses to support older people at home and in the community, manage calls and scheduling changes, and keep records accurate.
Working with case managers, clients and field staff, you’ll help services run smoothly.
Benefits
- Training and Development opportunities.
- Work Life Balance and Hybrid Flexible Working.
- Not-For-Profit Salary packaging
- Training opportunities towards obtaining extra qualifications.
- Employee Assistance Program.
- 2 full-time roles
- Based at our Geelong office
About you
Rostering and scheduling experience, ideally in aged care or disability services.
- Knowledge of the South West & Barwon Regions to plan efficient rosters.
- Strong organisational and administration skills, with attention to detail.
- Ability to manage phone calls, emails and rostering priorities in a busy environment.
- Commitment to excellent service for clients, families and field staff.
- Practical problem-solving skills to resolve rostering challenges.
- Confidence with Microsoft Office and willingness to learn rostering and client management systems, including Carelink+.
- Knowledge of CHSP, HACC guidelines and the My Aged Care Portal, or willingness to learn.
Current NDIS Worker Screening Check.
- Current Victorian Driver's License
- It would be great if you also have
- A Certificate IV in Aged Care, Community Services or an equivalent qualification.
Why work for us? Be part of work that truly makes a meaningful difference.
mecwa care is a leading not-for-profit organisation that has been supporting Victorians for more than 65+ years.
We are a values-based, care-driven organisation that provides residential, community and in-home nursing, care and support services for the elderly and people living with a disability. mecwacare supports more than 20,000 people each week across greater Melbourne and regional Victoria.
We are a rapidly growing organisation with a diverse workforce of more than 4000 employees and 500 volunteers, representing 89 nationalities and speaking 100 languages.
We strongly encourage applications from individuals of all ages, genders, abilities, cultural and linguistic backgrounds, as well as Aboriginal and Torres Strait Islanders.
All successful candidates must possess or be willing to undergo and pass a National Police Check and other relevant checks.
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Client Service Coordinator in Melbourne employer: Mecwacare
At mecwa care, we pride ourselves on being a leading not-for-profit organisation that truly values its employees and the meaningful work they do. Located in Ballarat, our supportive work culture fosters professional growth through extensive training and development opportunities, while our commitment to employee well-being is reflected in benefits like full salary packaging and access to discounted health insurance. Join us in making a difference in the lives of over 20,000 people each week, and be part of a diverse team that celebrates inclusivity and collaboration.
