MECCA Brands is seeking a Concierge Manager for the Bourke St flagship on a 12-month fixed-term contract. You will lead a team delivering exceptional service, curate bespoke experiences for VIP customers, and drive loyalty and engagement across store events and services.
You will analyze customer data, mentor colleagues, and partner with Leadership and Events to elevate MECCA's industry-leading standards. This role combines people leadership with strategic guest experiences.
VIP Concierge Manager – Luxury Beauty Experience Lead in Melbourne employer: Mecca Brands
MECCA is an exceptional employer, offering a vibrant work culture that prioritises innovation, collaboration, and employee well-being. As the Head of eCommerce, you'll have access to professional development programs, health initiatives, and generous discounts, all while leading a high-performing team in a dynamic environment aimed at becoming the #1 Beauty Destination in ANZ. Join us to shape the future of digital commerce in beauty and enjoy a rewarding career with ample growth opportunities.
