At a Glance
- Tasks: Support healthcare clients and ensure their success with our SaaS solutions.
- Company: Join MealSuite, a leader in customer experience for healthcare and senior living.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborate across time zones in a supportive and innovative environment.
- Why this job: Make a real difference in the lives of customers while working in a dynamic team.
- Qualifications: 2–4+ years in customer-facing roles and strong problem-solving skills required.
The predicted salary is between 63000 - 77000 $ per year.
Meal Suite is expanding its Australian Customer Experience team, seeking a Customer Experience Specialist to support healthcare and senior living customers.
You’ll bridge global teams with local clients, helping customers achieve value from onboarding to ongoing success.
Ideal candidates have 2–4+ years in customer-facing roles in B2B Saa S, strong problem-solving skills, and experience with CRM platforms.
Hybrid work in Australia is available and valued for collaboration across time zones.
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Australian CX Specialist: SaaS Support & Onboarding in Sydney employer: MealSuite
MealSuite is an exceptional employer that prioritises employee well-being and professional growth, offering unlimited paid time off and comprehensive health benefits from day one. As a member of our Australian Customer Experience team, you'll thrive in a supportive work culture that values your contributions while working on meaningful projects that enhance dining experiences in healthcare. With hybrid flexibility and a strong commitment to purpose-driven work, MealSuite empowers you to achieve a fulfilling career while making a positive impact in the community.
