At a Glance
- Tasks: Assist NDIS participants and service providers via phone, email, and live chat.
- Company: Join a supportive team at Plan and Support Services in Brisbane.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on teamwork and collaboration.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 58500 - 71500 $ per year.
Plan and Support Services is hiring a Customer Care (Contact Centre) team member to join our Brisbane office.
You will assist NDIS participants, nominees and service providers across Australia, guiding them through questions and processes.
You'll handle phone, email and live chat, resolve issues on first contact when possible, and maintain records across systems while collaborating with internal teams to ensure a positive experience.
NDIS Customer Care Specialist in Brisbane employer: Mcmillan Shakespeare Group
Maxxia is an exceptional employer that prioritises making a meaningful difference in the lives of its employees and customers alike. With a strong culture rooted in values-based recognition, comprehensive learning and development opportunities, and a commitment to inclusivity, Maxxia fosters an environment where every individual can thrive. Located in Australia, the company offers unique benefits such as novated leasing discounts, extensive parental leave, and a focus on employee wellbeing, making it an attractive place for those seeking a rewarding career in sales leadership.
Contact Details:
Mcmillan Shakespeare Group Recruitment Team
