Ku-ring-gai Council is seeking a Strategic Customer Experience leader to drive an organisation-wide service transformation, reporting to the Director Community. You will lead the Customer Service team, set standards, map journeys, review services and optimise CRM and digital delivery, using insights to drive practical improvements.
This pivotal role offers an attractive salary package and benefits, with opportunities to shape services for the community and work with diverse stakeholders across
Head of Customer Experience Transformation employer: McArthur
Fraser Coast Regional Council is an exceptional employer, offering a unique opportunity to lead investment attraction and commercial growth in a region renowned for its stunning coastal lifestyle and community spirit. With a focus on professional development, competitive remuneration packages, and the chance to make a significant impact on the local economy, employees can thrive in a supportive environment that values innovation and collaboration. Relocating to the Fraser Coast means embracing a balanced life where career ambitions align with personal well-being, making it an ideal choice for those seeking meaningful and rewarding employment.
