At a Glance
- Tasks: Coordinate community transport bookings and provide safe, inclusive transport for vulnerable groups.
- Company: Community services provider dedicated to supporting seniors and people with disabilities.
- Benefits: Part-time role with flexible hours and potential for contract extension.
- Other info: Work autonomously in a supportive environment with opportunities for personal growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Must have LR licence, WWVP registration, and strong customer service skills.
The predicted salary is between 2025 - 2475 $ per month.
A community services provider is seeking a Community Transport Officer (0.8 FTE) to support seniors, people living with disability, young people, and community members who may be socially isolated due to limited transport options. The role provides safe, reliable and inclusive transport to events, outings, appointments and regular programs, and is responsible for end-to-end coordination of the transport program (enquiries, bookings, scheduling and customer service). The position requires use of community transport vehicles - 1 Minibus (15 seats + wheelchair access with ramp) and 2 x 9-seater vans.
Contract: Initial 4-month contract with strong potential to extend.
FTE: 0.8 FTE (part-time).
Availability: Flexibility to work between 8:00am-6:00pm Monday-Friday as required.
Key responsibilities:
- Coordinate all community transport enquiries, bookings and scheduling.
- Transport passengers using community vehicles and provide support from pick-up through to drop-off.
- Assist passengers with mobility needs; safe manual handling for wheelchairs, walkers and scooters.
- Maintain vehicles (cleanliness/presentation) and refuel as required.
- Treat all participants, families and stakeholders respectfully; support inclusivity across cultures, religions and beliefs.
- Work autonomously and apply problem-solving during service delivery.
- Liaise with program staff to support coordinated service delivery and assist with additional duties as required.
About you (essential):
- Current ACT Working with Vulnerable People (WWVP) registration (additional evidence may be required if lived overseas since age 16).
- Current unrestricted LR licence (15-seat community bus) + licence history search demonstrating an excellent record in the past 3 years.
- Strong customer service and commitment to supporting vulnerable people.
- Safe work practices and proven manual handling techniques.
- Tech confidence: Outlook + ability to use systems for timesheets, documentation and booking systems.
- Current First Aid certificate or willingness to obtain.
- Local Canberra knowledge and ability to plan alternate driving routes.
Community Transport Officer (0.8 FTE) in Canberra employer: McArthur
Fraser Coast Regional Council is an exceptional employer, offering a unique opportunity to lead investment attraction and commercial growth in a region renowned for its stunning coastal lifestyle and community spirit. With a focus on professional development, competitive remuneration packages, and the chance to make a significant impact on the local economy, employees can thrive in a supportive environment that values innovation and collaboration. Relocating to the Fraser Coast means embracing a balanced life where career ambitions align with personal well-being, making it an ideal choice for those seeking meaningful and rewarding employment.
