At a Glance
- Tasks: Coordinate service requests and keep our busy office running smoothly.
- Company: Join Mayner & Cochran, Canberra's trusted appliance repair specialists.
- Benefits: Stable hours, training provided, and opportunities for growth.
- Other info: Small, supportive team where you're valued and trained to succeed.
- Why this job: Be the friendly face of our team and make a real difference for customers.
- Qualifications: Strong communication skills and a positive attitude are all you need.
The predicted salary is between 36000 - 44000 $ per year.
Office Assistant/Customer Service Representative
Mayner & Cochran is Canberra's go-to appliance repair specialist, servicing a range of major brands across the region.
We're a small, close-knit team looking for an organised, people-focused Office Assistant to keep our busy service office running smoothly.
- What you'll be doing
- Taking and coordinating incoming service requests
- Scheduling service calls and liaising directly with customers
- Assigning and dispatching technicians across Canberra and surrounding areas
- Tracking job progress, keeping customers updated, and resolving issues as they come up
- Liaising with suppliers and warranty providers to keep the customer experience seamless
What we're looking for
- Strong communication and people skills — you'll be the first point of contact for our customers
- Sharp organisational skills and the ability to juggle multiple jobs at once
- Comfortable learning new systems and processes
- No experience necessary — if you've got the right attitude, we'll train you up
- Why work with us
- Small team — you're not a number, and you'll actually be trained rather than thrown in the deep end
- Full-time role with stable, predictable hours
- Genuine opportunity to grow into the role as the business grows
- Join a well-established local business with a loyal customer base
- #J-18808-Ljbffr
Office Assistant/Customer Service Representative in Canberra employer: Mayner & Cochran
At Mayner & Cochran, we pride ourselves on being a supportive and nurturing employer in Canberra's appliance repair industry. Our small, close-knit team fosters a collaborative work culture where every member is valued, and we offer genuine opportunities for growth as the business expands. With stable hours and comprehensive training, you'll find a rewarding environment that prioritises both personal and professional development.
