Mayflower is seeking a Customer Service Manager to lead our Customer Services team at Brighton. This hands-on leadership role provides accountability for team performance and ensuring families are looked after from first enquiry through to admission.
You will set standards, coach your team, handle complex admissions matters, and collaborate with the Executive General Manager to align resident placements with care needs. Aged care regulation knowledge is advantageous but not essential.
Lead, Customer Service Manager - Aged Care Admissions in Bayside employer: Mayflower
Mayflower is an exceptional employer, offering a supportive work culture that prioritises the well-being of both residents and staff. With a strong commitment to professional development, employees in the Property Services Manager role can expect ample opportunities for growth and leadership within a collaborative environment. Located in a community-focused setting, Mayflower ensures that its facilities meet the highest standards, making it a rewarding place to contribute to meaningful care.
