At a Glance
- Tasks: Lead a team of Home Assessors and drive performance in property claims.
- Company: Join a leading national insurer with a focus on property claims.
- Benefits: Competitive salary, bonuses, hybrid work, and career development.
- Other info: Enjoy flexible working arrangements and strong support from leadership.
- Why this job: Make a real impact while developing a high-performing team.
- Qualifications: Experience in leadership, property claims, or insurance assessing required.
The predicted salary is between 121500 - 148500 $ per year.
Leading a team of field-based Home Assessors.
This is an exciting leadership opportunity for an experienced Home Assessor, Building Supervisor, Estimator or Insurance Leader looking to take the next step within a high-performing property claims environment. Managing a team of Home Assessors, you will play a key role in driving performance, developing capability and ensuring quality customer outcomes across a portfolio of residential property claims.
About the Role
In this role, you'll be responsible for leading a team of Home Assessors while ensuring claims are managed efficiently, accurately and in line with business expectations. You'll be responsible for:
- Providing day-to-day leadership, coaching and support to a team of Home Assessors
- Driving team performance across service, quality and customer outcomes
- Monitoring workloads, productivity, claim lifecycle performance and SLAs
- Providing technical guidance on complex building and property claims
- Managing escalations and supporting the resolution of complex customer matters
- Identifying opportunities for process improvement and operational efficiencies
- Building strong relationships with internal stakeholders, repair partners and suppliers
- Supporting recruitment, onboarding and ongoing capability development within the team
About You
You'll be an experienced people leader with a strong technical understanding of residential property claims, building repairs or insurance assessing. You'll have:
- Previous leadership experience within claims, assessing, construction or insurance
- Experience within Home Assessing, Insurance Building, Estimating, Restoration or Property Claims
- Strong understanding of residential building practices and repair methodologies
- Ability to coach, mentor and develop high-performing teams
- Strong stakeholder management and communication skills
- Experience managing performance, quality and operational outcomes
- A customer-first mindset with the ability to balance service and commercial outcomes
- Strong organisational skills and the ability to manage competing priorities
Why This Role?
- Leadership opportunity within a leading national insurer
- Influence and develop a high-performing Home Assessing team
- Hybrid and flexible working arrangements
- Strong career progression and development opportunities
- Supportive and collaborative leadership team
- Opportunity to make a genuine impact across a growing property claims business
Home Assessing On Road Team Leader in Sydney employer: MAYDAY Recruitment Group
Join a global boutique professional services brand in the heart of Melbourne CBD, where you will thrive in a collaborative and professional environment. This role offers you the chance to take ownership of your work, contribute to meaningful governance practices, and grow your career within a dynamic organisation that values employee development and innovation. Enjoy the benefits of working in a central location with a team that is committed to excellence and making a significant impact across the business.
