Claims Consultant

Claims Consultant

On-site
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Temporary assignment until the end of 2026 | $43–$47 per hour + super | Melbourne | Immediate start

  • Claims processing experience essential; property claims highly desirable
  • $43–$47/hr + super | Temporary assignment through to end of 2026
  • Join a supportive insurance claims team | Melbourne | Immediate start

About the client

MAYDAY Recruitment is partnering with a well‑established and highly regarded insurer seeking an experienced Claims Consultant to join their VIC Claims team on a temporary basis until the end of the year.

This is an excellent opportunity for an experienced claims professional who can hit the ground running, manage a busy portfolio and provide high-quality service to customers throughout the claims process.

Property claims experience is highly desirable, but most importantly, you’ll bring proven claims processing experience and the ability to work confidently in a fast‑paced environment.

What You’ll Be Doing

  • Processing and managing claims from notification through to resolution
  • Assessing claim information and determining appropriate outcomes
  • Liaising with customers, brokers, assessors, suppliers and other stakeholders
  • Coordinating assessments, repairs and other claim requirements
  • Maintaining accurate claim records and documentation
  • Managing customer enquiries and providing regular updates
  • Ensuring claims are processed efficiently and in line with relevant policies and procedures

What We’re Looking For

  • Previous claims processing experience – essential
  • Experience managing claims within an insurance environment
  • Property claims experience highly desirable
  • Strong attention to detail and excellent organisational skills
  • Confident communication and stakeholder management skills
  • Ability to manage a busy workload and prioritise competing claims
  • Experience using claims management systems and Microsoft Excel
  • Ability to hit the ground running and work effectively

Benefits

  • Immediate start with a temporary assignment through to the end of 2026
  • Competitive rate of $43–$47 per hour + super
  • Join a well‑established and highly regarded insurance business
  • Work within a supportive and collaborative Claims team
  • Manage a varied portfolio and make an immediate impact
  • Monday to Friday business hours with no weekend or shift work
  • Melbourne location with excellent public transport access

We welcome applicants of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and those from culturally diverse backgrounds.

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Claims Consultant employer: MAYDAY Recruitment Group

Join a global boutique professional services brand in the heart of Melbourne CBD, where you will thrive in a collaborative and professional environment. This role offers you the chance to take ownership of your work, contribute to meaningful governance practices, and grow your career within a dynamic organisation that values employee development and innovation. Enjoy the benefits of working in a central location with a team that is committed to excellence and making a significant impact across the business.

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Contact Details:

MAYDAY Recruitment Group Recruitment Team