At a Glance
- Tasks: Lead a team to provide compassionate customer care during challenging times.
- Company: Australia's top funeral service provider with a focus on quality and compassion.
- Benefits: Autonomy in leadership, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive environment that values continuous improvement and teamwork.
- Why this job: Make a meaningful impact by guiding a dedicated team through life's toughest moments.
- Qualifications: Experience in customer care and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
MAYDAY Recruitment is partnering with Australia’s leading funeral service provider to recruit a Customer Care Manager in Sydney.
This is a hands-on, autonomy-rich leadership role guiding a team of up to 15 to deliver compassionate, high-quality service during life’s difficult moments.
You will lead operations, coach staff, manage escalations and collaborate with internal teams to optimise customer outcomes, while driving continuous improvements and workforce planning.
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Hands-On Customer Care Leader in Sydney employer: MAYDAY Recruitment Group - Winner Outstanding Agency 2023
Join a highly respected organisation in the funeral services industry that prioritises employee well-being and professional growth. With a strong commitment to continuous improvement and high care standards, this role offers a collaborative work culture where your leadership will directly impact mortuary operations across Australia. Enjoy unique benefits such as flexible working arrangements and opportunities for career advancement in a meaningful sector.
Contact Details:
MAYDAY Recruitment Group - Winner Outstanding Agency 2023 Recruitment Team
