Senior Case Manager - Workers Compensation

Senior Case Manager - Workers Compensation

Full-Time On-site
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MAYDAY Recruitment is currently seeking an experienced Senior Workers Compensation Claims Consultant to join a leading personal injury and claims management insurerbased in Perth.

This is an exciting opportunity to join a purpose-driven team that supports injured workers throughout their recovery journey. You will play a key role in managing complex claims, driving positive outcomes and supporting individuals to successfully return to work.

The Opportunity

As a Senior Workers Compensation Claims Consultant, you will be responsible for managing end-to-end workers compensation claims within a self-insured environment. Working as a senior member of the team, you will provide technical expertise, support escalations and contribute to continuous improvement across the claims function.

You will be passionate about delivering customer-focused outcomes while balancing legislative requirements, claim strategy and cost management.

Key Responsibilities

  • Manage a portfolio of complex workers compensation claims from lodgement through to resolution
  • Develop and implement proactive claims strategies to achieve optimal outcomes and minimise claim costs
  • Assess liability, entitlements, payments and recovery opportunities in line with legislation and policy requirements
  • Collaborate with injured workers, employers, medical professionals, rehabilitation providers and internal stakeholders
  • Manage rehabilitation and return-to-work plans to support successful recovery outcomes
  • Provide coaching, guidance and support to team members as a senior member of the claims function

About You

You will be an experienced Workers Compensation professional with a strong understanding of claims management and a genuine passion for supporting people through their recovery journey.

You will bring:

  • Demonstrated experience managing end-to-end workers compensation claims
  • Strong knowledge of claims strategy, liability assessment and rehabilitation processes
  • A customer-focused and empathetic approach
  • Strong stakeholder engagement and communication skills
  • Excellent attention to detail and the ability to manage competing priorities
  • Experience within a self-insured environment (highly regarded)

Why Join?

This organisation offers the opportunity to build a rewarding career within a supportive and collaborative environment where your work has a meaningful impact.

Benefits include:

  • Permanent full-time opportunity based in Perth
  • Hybrid working flexibility to support work/life balance
  • Collaborative and supportive team culture
  • Career development and learning opportunities
  • Health and wellbeing initiatives
  • Employee discounts and rewards programs
  • Access to employee assistance and support services
  • Annual incentive opportunities and salary reviews
  • Paid parental leave benefits

If you are an experienced Workers Compensation professional looking for your next career move, we would love to hear from you.

Senior Case Manager - Workers Compensation employer: MAYDAY Recruitment Group - Winner Outstanding Agency 2023

Join a highly respected organisation in the funeral services industry that prioritises employee well-being and professional growth. With a strong commitment to continuous improvement and high care standards, this role offers a collaborative work culture where your leadership will directly impact mortuary operations across Australia. Enjoy unique benefits such as flexible working arrangements and opportunities for career advancement in a meaningful sector.

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Contact Details:

MAYDAY Recruitment Group - Winner Outstanding Agency 2023 Recruitment Team