Strategic FinTech Enterprise Growth Manager in Sydney

A leading FinTech SaaS company is seeking a Customer Success Manager to manage a smaller, high-value portfolio of 10-15 accounts $10m ARR. The ideal candidate will have over 3 years of experience in Customer Success or Account Management with a proven track record in enterprise accounts. Responsibilities include building account plans for retention and growth, leading client meetings, and identifying upsell opportunities, with a focus on independent, proactive work. This hybrid role requires 2-3 days per week in the office in Sydney.