At a Glance
- Tasks: Support libraries and customer services while gaining hands-on experience in a dynamic environment.
- Company: Join Ipswich City Council, shaping a sustainable future for the community.
- Benefits: Earn while you learn with a paid traineeship and gain a Certificate III in Business.
- Other info: Enjoy a supportive team culture with dedicated training and career growth opportunities.
- Why this job: Kick-start your career with real-world experience and diverse opportunities.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 56700 - 69300 $ per year.
About Maxima: Maxima is a leading Group Training Organisation – we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future.
Your Host Employer: At Ipswich City Council, you’ll be part of a team that helps shape the future. Our teams operate across various industries delivering services to the community, and work together to support a liveable, inclusive and sustainable city for our thriving community. Guided by our values of communication, collaboration, integrity, efficiency, safety and wellbeing and leadership, you’ll be supported to learn, grow and build your career.
The role: We are seeking a Business Trainee – Libraries and Customer Services. Location: Ipswich. Duration: 12-Month traineeship, February 2027 intake.
As a Business Trainee in the Library and Customer Services Team, you will help support a fast paced, high volume work environment where we manage everything from purchasing and finance tasks to facilities maintenance, projects across multiple library sites, uniforms, stationery, EHS requirements, event coordination and general operational requests. With our workload changing daily and covering such a wide range of tasks, you will always be challenged and learning something new. The work we do ensures our frontline teams can focus on delivering great services to the community, and you’ll be an important part of making that happen. During the 12-month paid traineeship, you will gain real world experience while completing a Certificate III in Business. You will work alongside experienced professionals while earning a qualification, giving you the skills and confidence to launch your business career.
What are 5 key aspects of this role you’ll learn?
- Procurement activities such as costing, receipting, purchasing of goods and services, raising requisitions
- Facilities Management activities such as asset auditing, raising facilities requests and safety inspections.
- Administration and office support skills
- Professional communication and teamwork
- Organisation and problem-solving skills
What are 3 challenges of this role and how you will be supported?
- Adjusting to fast paced, high turnover work – How we manage this: Trainees will have tasks slowly introduced, gradually increasing workloads
- Meeting diverse and broad business needs – How we manage this: Trainees will be supported through 1 on 1 training and hands-on experience
- Trainees may face challenges in balancing study and work commitments – How we manage this: Trainees will be supported by a dedicated Maxima field officer as well as support from the Ipswich council team and the Registered Training Organisation.
What makes this job rewarding? This role is a great opportunity to learn, grow and gain hands‑on experience across a variety of areas. Our team supports a diverse range of business areas, meaning trainees are exposed to different types of work, people and projects throughout their journey. The breadth of experience available helps develop well‑rounded skills and knowledge, making it a rewarding place to learn while setting you up for future career success.
Business Trainee – Libraries and Customer Services employer: Maxima
Maxima is an exceptional employer that prioritises the growth and development of its employees, offering a clear pathway from casual roles to permanent positions within the council. With depots located in Boonah, Beaudesert, and Canungra, you can enjoy local rotations that minimise travel while working in a supportive, team-oriented environment focused on community service and infrastructure improvement.
