B2B Customer Experience Lead

B2B Customer Experience Lead

Full-Time On-site
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Matthews Australasia is seeking a proactive Customer Experience Coordinator to be the first point of contact for customers, handling enquiries, quotations and orders across phone, email and online channels. You will support sales activities and coordinate deliveries while building strong customer relationships to drive growth.

Join a family-owned business that values collaboration, continuous improvement and work-life balance.

B2B Customer Experience Lead employer: Matthews Australasia

Matthews Australasia is an exceptional employer located in Scoresby, Victoria, offering a collaborative and supportive work culture that values innovation and teamwork. As an HR Advisor (People and Talent), you will have the opportunity to influence hiring quality and contribute to meaningful people initiatives while enjoying benefits like work-life balance, flexibility, and exposure to cross-functional teams across Australia and New Zealand. With a focus on employee growth and continuous improvement, Matthews provides a rewarding environment for those looking to make a significant impact in a growing B2B business.

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Contact Details:

Matthews Australasia Recruitment Team