Customer Service & Scheduling Coordinator
- Leading Manufacturer & Installer in QLD and NSW
- Full Time, Permanent
- Attractive Salary package
Matrix Steel is a dynamic, national leader in the manufacture and installation of building and home improvement materials. Matrix Steel has seven sites across QLD and NSW, with great opportunities for career growth in a fast-paced and supportive workplace.
Join our team in a fast-paced, customer-focused role where you'll coordinate projects, manage schedules, communicate with customers and contractors, and play a key role in delivering exceptional service from start to finish.
Matrix Steel is looking to appoint a full-time, permanent Customer Service & Scheduling Coordinator to join our Wide Bay team servicing projects across the region. This is a fantastic opportunity for a motivated individual to become an integral part of our growing team.
What You'll Be Doing:
- Supporting customers from quotation through to project completion.
- Coordinating schedules, deliveries, and project activities.
- Building strong relationships with customers, contractors, and internal teams.
- Keeping projects organised and on track through proactive communication.
- Solving problems and helping deliver a positive customer experience.
- Managing multiple priorities in a fast-paced and rewarding environment.
Skills & Attributes:
- Preferred – Roofing experience or knowledge.
- Highly organised and driven individual.
- Pro-Active and self-driven.
- Ability to think on your feet / adapt to situations as needed.
- Strong personable skills to deal with many different people.
- Whilst experience is great, it'll be your passion, reliable attitude and personality that set you apart!
REWARDS & BENEFITS
- Health & Wellbeing Support
- Traineeship & Development Pathways
- Career Development Opportunities
- Support for Families
- Recognition & Referral Programs
- Team Member Discounts
- EAP / Confidential Support Services
