Hospitality Services Assistant

Hospitality Services Assistant

Full-Time 35.39 - 35.39 $ / hour (est.) On-site
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At a Glance

  • Tasks: Support daily hospitality operations, ensuring a clean and welcoming environment for patients and staff.
  • Company: Join Mater Private Hospital Mackay, a leading not-for-profit healthcare provider.
  • Benefits: Earn $32.83 - $35.39 per hour plus super, with generous salary packaging and staff perks.
  • Other info: Enjoy career growth opportunities and professional development in a community-focused environment.
  • Why this job: Make a real difference in healthcare while working in a supportive and values-driven team.
  • Qualifications: Experience in hospitality or healthcare is a plus; strong communication and teamwork skills are essential.

The predicted salary is between 35.39 - 35.39 $ per hour.

We are seeking a Hospitality Services Assistant to join our friendly team at Mater Private Hospital Mackay in a casual position. This role plays a vital part in supporting the day-to-day hospitality operations of the hospital, helping to create a clean, safe, and welcoming environment for patients, visitors, and staff. It’s a great opportunity to be part of a values-driven organisation where your work truly makes a difference.

Salary Range: $32.83 - $35.39 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900+ access to many staff benefits!

What you’ll be doing:

  • Support the smooth operation of hospital hospitality services across multiple areas, including housekeeping, catering, linen, and waste management.
  • Deliver high-quality housekeeping services in line with hospital policies and standards.
  • Assist with food preparation, delivery, and service while following food safety guidelines.
  • Collect, distribute, sort, and manage clean and soiled linen safely.
  • Dispose of and transport general and clinical waste in accordance with safety procedures.
  • Use equipment safely, report faults promptly, and apply risk management practices.
  • Contribute to a safe, tidy, and welcoming hospital environment.
  • Work collaboratively with the hospitality team to support patient and consumer satisfaction.

About you:

  • You are a reliable and positive team member who takes pride in delivering quality service in a healthcare environment.
  • Previous experience in a hospitality, housekeeping, or similar role.
  • Experience working in a healthcare environment is desirable.
  • Certificate II in Hospitality (or equivalent) is desirable.
  • Ability to work independently and as part of a team.
  • Sound understanding of hygiene, safety, and infection control principles.
  • Strong time management skills with the ability to prioritise tasks.
  • Friendly communication style and ability to engage with a wide range of people.
  • Commitment to Mater’s Mission, Values, and behavioural standards.

Why join us?

  • Career growth opportunities across healthcare, corporate, research and leadership pathways.
  • Professional development and learning through Mater Education and internal development programs.
  • Generous salary packaging to help maximise your take-home pay.
  • Health and wellbeing support, including EAP, pastoral care and discounted private health insurance.
  • Fitness Passport access and a range of lifestyle, retail and travel discounts.
  • Discounted parking and reduced prices at Mater cafés and coffee outlets.
  • A supportive culture where your contributions are recognised and your development matters.

At Mater Private Hospital Mackay, we keep things personal and local. From our beginnings in 1927 to our modern 105-bed campus on the banks of the Pioneer River, we’ve grown with our community, combining advanced technology, including robotic-assisted surgery and the region’s first da Vinci surgical system, with genuine, compassionate care. Be part of something bigger. Make your move with Mater #GetBetterWithMater

All successful candidates may be required to complete pre-employment checks (including criminal history, working rights, medical and working with children checks). Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Hospitality Services Assistant employer: Mater Health Services

Mater Mothers' Hospital is an exceptional employer, offering a collaborative and supportive work culture that prioritises the wellbeing of both staff and patients. As a Clinical Midwife, you will benefit from generous salary packaging, access to industry-leading training, and a range of health and wellbeing services, all while being part of Queensland's largest not-for-profit healthcare team dedicated to innovation and excellence in maternity care.

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Contact Details:

Mater Health Services Recruitment Team

We think you need these skills to ace Hospitality Services Assistant

Communication Skills
Time Management
Problem-Solving Skills
Teamwork
Adaptability
Attention to Detail
Flexibility