Digital Infrastructure Specialist (Voice)
Job no: 506222
Work type: Permanent
Location: South Brisbane
Categories: Information Technology
About the role
The Cyber Security, Network and Digital Building Systems product portfolio is looking for aDigital Infrastructure Specialistwho will contribute to, implement,maintain, support, and provide advice of our I.T. infrastructure used across Mater Group.
This is a4-month maximum-termcontract at38 hours per week, tofocus on our Voice requirements.
This is an exciting opportunity to be part of a team responsibleto support the deliveryand ongoing operation of IT infrastructure and integrated building systems, ensuring reliable performance, effective issue resolution, and continuous improvement
- Supporting Cisco network infrastructure, wireless, and voice/telephony services
- Administering and supporting Enghouse voice and contact centre platforms
- Troubleshooting network, voice, and connectivity issues
- Supporting Palo Altofirewalloperations and network security practices
- Monitoring infrastructure health and responding to alerts
- Managing incidents, service requests, and change activities in line with ITIL practices
- Maintaining network documentation and configurations
- Working with stakeholders, vendors, and other IT teams to support service delivery and project outcomes
About you
- Experience working in a service delivery-focused IT environment
- Strong customer service and stakeholder engagement skills
- Ability to manage competing priorities and work independently
- Effective written and verbal communication skills
- Commitment to continuous learning and professional development
- Experience supporting enterprise network and voice environments
- Strong Cisco networking skills, including switching, routing, and VLANs
- Working knowledge of Palo Alto firewalls
- Experience with Enghouse or similar telephony/contact centre platforms
- Understanding of SIP, PBX/UC, call routing, and voice quality troubleshooting
- Strong troubleshooting skills across network, voice, and IP-based technologies
- Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and network security
We'relooking for passionate individuals to join our team and help shape the future of care. At Mater,you'llbe part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home paywith generous salary packaging options, including meal and entertainment benefits
- Grow your careerwith access to industry-leading training and professional development through Mater Education
- Wellbeing supportthrough our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing serviceswith a corporate discount on private health insurance
- Exclusive discountsacross dining, retail, travel, accommodation (just to name a few!)
- Stay activewith unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great foodwith reduced prices at our campus cafés and coffee spots
- Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
Applications closeThursday the 20th of August 2026–please note, we may contact applicants prior to the closing date, All successful candidates maybe requiredto complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive,flexibleand inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. VisitourReconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Advertised: 06 Aug 2026 E. Australia Standard Time
Applications close: 20 Aug 2026 E. Australia Standard Time
Digital Infrastructure Specialist (Voice) in Brisbane employer: Mater Health Services
Mater Mothers' Hospital is an exceptional employer, offering a collaborative and supportive work culture that prioritises the wellbeing of both staff and patients. As a Clinical Midwife, you will benefit from generous salary packaging, access to industry-leading training, and a range of health and wellbeing services, all while being part of Queensland's largest not-for-profit healthcare team dedicated to innovation and excellence in maternity care.
