Customer Success Manager – Remote in Sydney

Customer Success Manager – Remote in Sydney

Sydney Full-Time 82800 - 101200 $ / year (est.) Remote
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At a Glance

  • Tasks: Onboard customers and guide them in using our AI-powered Cyber Risk platform.
  • Company: Join UpGuard, a leader in cyber risk management with a global reach.
  • Benefits: Enjoy fully remote work, competitive salary, and opportunities for growth.
  • Other info: Work in a fast-paced environment with global client exposure.
  • Why this job: Make a real impact by helping clients navigate cyber risks with cutting-edge technology.
  • Qualifications: Strong communication skills and a passion for customer success.

The predicted salary is between 82800 - 101200 $ per year.

Up Guard is hiring a Customer Success Manager to onboard and enable customers in a fast-paced, AI-assisted sales environment.

You will guide customers to adopt the CRPM platform, deliver targeted training, and build long-term relationships while identifying expansion opportunities across global accounts.

The role emphasizes strong communication, cross-functional collaboration, and a customer-first approach, with fully remote work and global client exposure.

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Customer Success Manager – Remote in Sydney employer: Matchbox

At Firmus Technologies, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Sydney. Our commitment to employee growth is evident through hands-on opportunities to shape the future of AI infrastructure, with direct access to leadership and minimal bureaucracy. Join us to be part of a pioneering team where your contributions have a meaningful impact on both the business and the communities we serve.

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Contact Details:

Matchbox Recruitment Team

We think you need these skills to ace Customer Success Manager – Remote in Sydney

Customer Onboarding
Training Delivery
Relationship Building
Communication Skills
Cross-Functional Collaboration
Customer Success Management
AI-Assisted Sales