Business Administration Trainees in Brisbane

WetTrade Apprenticeships is currently looking for two motivated Business Administration Trainees to join our team at Salisbury. These are full-time, entry-level positions offered as a Certificate III in Business (BSB30120) traineeship, providing the successful applicants with the opportunity to gain practical workplace experience while completing a nationally recognised qualification.

To be eligible, you cannot have completed a Certificate III in Business or a Certificate IV or above. The positions will provide administration and business support across WetTrade Apprenticeships, the National Institute of Construction Skills (NICS) and Master Painters Association Queensland.

We are looking for people who are reliable, organised, willing to learn and genuinely interested in developing a career in administration and business.

About the roles

We have two traineeship positions available, with both providing broad exposure to administration and business operations:

• One position will have a stronger focus on general administration, participant and program support, records, scheduling and data management.
• The second position will provide broader exposure to administration, reception and customer service, membership and stakeholder support, events, projects and general business operations.

Both trainees will work as part of our administration team and may assist across the three organisations depending on operational requirements.

What you will be doing

• Answering telephone calls, taking messages and directing enquiries.
• Greeting visitors and providing professional customer service.
• Responding to routine email and telephone enquiries.
• Data entry and maintaining accurate electronic records.
• Filing, scrolling and document management.
• Preparing routine correspondence, forms and documents.
• Assisting with apprentice, trainee and student administration.
• Assisting with applications, enrolments and participant records.
• Helping coordinate appointments, meetings, interviews and training activities.
• Assisting with funded program administration.
• Supporting membership administration and enquiries.
• Assisting with events, meetings and industry activities.
• Following up outstanding information and documentation.
• Updating spreadsheets and internal systems.
• Supporting reporting and compliance documentation.
• Assisting with general office administration as required.

About you

• Are reliable and punctual.
• Are organised and able to follow instructions.
• Have good communication skills.
• Are comfortable speaking with different people by phone, email and in person.
• Have basic computer skills and are willing to learn new systems.
• Have good attention to detail.
• Understand the importance of confidentiality.
• Are willing to ask questions when they are unsure.
• Can work independently once shown what to do.
• Are also happy to work as part of a team.
• Have a positive attitude toward feedback and learning.
• Are willing to complete routine tasks such as filing, scanning and data entry as well as more varied administration work.
• Are genuinely interested in building a career in administration or business.

Previous office experience is not essential.

The traineeship

These positions are offered as formal Certificate III in Business (BSB30120) traineeships. If successful, you will:

• Be employed full-time for approximately 12 months.
• Complete the Certificate III in Business as part of your employment.
• Undertake workplace training, learning and assessment.
• Receive practical experience across a range of administration and business functions.

Applicants must be eligible to undertake a traineeship in Queensland and have appropriate Australian working rights.

Other requirements

Due to the nature of our work with apprentices, trainees, students and funded programs, successful applicants will also need to:

• Be eligible to apply for a Blue Card / Working with Children Check.
• Successfully complete a Police Check.
• Maintain confidentiality when working with personal and organisational information.
• Be able to reliably travel to our Salisbury workplace.

This is an opportunity to start your career in a supportive workplace while gaining experience across several different areas of business administration. Rather than learning only one narrow administration function, you will have exposure to areas such as:

• Apprenticeships and traineeships.
• Vocational education and training.
• Funded employment and training programs.
• Industry association activities.
• Customer and member service.
• Events and stakeholder engagement.
• Records, systems and general business administration.

Most importantly, you will be supported while you learn. WetTrade Apprenticeships welcomes applications from people from a range of backgrounds. Aboriginal and/or Torres Strait Islander applicants are strongly encouraged to apply.