Senior Claims Advocate for Complex Cases (Adelaide, Hybrid)

Senior Claims Advocate for Complex Cases (Adelaide, Hybrid)

Adelaide Full-Time 81000 - 99000 $ / year (est.) Remote
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At a Glance

  • Tasks: Manage complex insurance claims and support your team with expert coaching.
  • Company: Join Marsh Pty Ltd, a leader in the insurance industry.
  • Benefits: Enjoy a hybrid work model, competitive salary, and professional growth opportunities.
  • Other info: Dynamic role with a focus on quality and collaboration.
  • Why this job: Make a real difference by improving claims processes and supporting claimants.
  • Qualifications: Experience in handling high-risk insurance claims and strong teamwork skills.

The predicted salary is between 81000 - 99000 $ per year.

Marsh Pty Ltd in Adelaide is seeking a Senior Claims Case Manager to join our Insurance Operations team.

This hybrid role requires working at least three days per week in the office, with the remaining days for remote work as agreed.

You will handle complex, high‐risk, and escalated insurance claims, provide coaching and support to colleagues, and contribute to improving claims processes while delivering a high‐quality experience for claimants and members.

Senior Claims Advocate for Complex Cases (Adelaide, Hybrid) employer: Marsh Pty Ltd

Marsh is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture in Adelaide. As a Senior Claims Consultant, you will benefit from a supportive environment that encourages collaboration and innovation, while also enjoying the flexibility of a hybrid work model. With a commitment to employee well-being and a diverse workplace, Marsh offers meaningful career opportunities that empower you to make a real impact in the community.

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Contact Details:

Marsh Pty Ltd Recruitment Team

We think you need these skills to ace Senior Claims Advocate for Complex Cases (Adelaide, Hybrid)

Claims Management
Coaching Skills
Process Improvement
High-Risk Claims Handling
Escalation Management
Customer Service
Communication Skills