At a Glance
- Tasks: Lead our digital store strategy and enhance online shopping for pet products.
- Company: Join Mars, a family-owned business with over 100 years of experience in pet care.
- Benefits: Competitive salary, career growth, and the chance to make a positive impact.
- Other info: Work in a purpose-driven environment focused on pet nutrition.
- Why this job: Shape the future of eCommerce while helping pets thrive.
- Qualifications: 5+ years in eCommerce with strong analytical and stakeholder management skills.
The predicted salary is between 90000 - 110000 $ per year.
Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL®, MASTERFOODS® and ROYAL CANIN®. We are dedicated to making a positive impact on people and the planet. Join us in building a sustainable future where people, communities, and the planet can truly thrive.
About the Role
At Royal Canin, we’re dedicated to creating a better world for pets through science-based nutrition. As our eCommerce channels continue to grow, we’re looking for a highly collaborative and data-driven Perfect Digital Store Manager to lead our digital shelf strategy and elevate the online shopping experience across our key pet specialty retail partners. This is a newly created role where you’ll own and drive Royal Canin ANZ’s Perfect Digital Store (PDS) agenda, ensuring our products are discoverable, engaging and conversion-focused across online retail platforms.
What will you do?
- Lead the Perfect Digital Store strategy, framework and annual roadmap across ANZ.
- Establish digital shelf standards, performance KPIs, governance processes and scorecards.
- Drive best-in-class product content, digital assets, product attributes and content syndication across retailer websites.
- Monitor digital shelf performance and translate insights into actionable recommendations that drive growth.
- Manage reporting, analytics and performance dashboards for local, regional and global stakeholders.
- Partner with key retail customers to improve online execution and support Joint Business Planning initiatives.
- Collaborate with internal teams to improve shopper conversion and maximise retail media effectiveness.
- Build digital capability across the business through training, playbooks and best-practice sharing.
What will you bring?
- You are passionate about eCommerce and understand what it takes to create an exceptional digital shopping experience.
- You’re equally comfortable analysing performance data, influencing senior stakeholders and working directly with retail partners to achieve commercial outcomes.
- A degree in Marketing, Commerce, Business, Digital Commerce, Economics or a related discipline.
- Approx 5+ years’ experience in eCommerce, digital shelf, digital insights or related commercial roles.
- Experience within FMCG, retail or a consumer goods environment.
- Strong analytical capability with the ability to translate insights into business actions.
- Knowledge of digital shelf management, eCommerce analytics, customer marketing and retail media.
- Excellent stakeholder management skills and the ability to influence across functions and external partners.
Why you’ll love working for Mars and Royal Canin:
At Royal Canin, you’ll join a purpose-led business that puts pets at the centre of everything we do. You’ll have the opportunity to shape a high-impact capability, work across a broad stakeholder network and contribute to the growth of one of the world’s most trusted pet nutrition brands.
Perfect Digital Store Manager in Melbourne employer: Mars
Mars is an exceptional employer, offering a vibrant work culture in Melbourne that values creativity and collaboration. With over 100 years of legacy, employees are empowered to make a meaningful impact while enjoying personalised development opportunities and a commitment to sustainability. Join a team where your contributions are recognised, and your passion for pets can thrive.
