Royal Canin in Melbourne is seeking a Customer Experience Leader responsible for day‐to‐day operations, delivering high‐quality service, and acting as the first escalation point for complex inquiries. You will partner with Sales, Finance and Logistics, report on key metrics, coach the team, optimise workflows and drive initiatives to boost efficiency and customer value.
Mars Incorporated supports pets and people with a culture that values development, collaboration and accessible, supportive
Customer Support Lead: Elevate Service & Escalations in Melbourne employer: Mars
Mars is an exceptional employer, offering a vibrant work culture in Melbourne that values creativity and collaboration. With over 100 years of legacy, employees are empowered to make a meaningful impact while enjoying personalised development opportunities and a commitment to sustainability. Join a team where your contributions are recognised, and your passion for pets can thrive.
