At a Glance
- Tasks: Lead a high-performing team to deliver top-notch customer service and quality repairs.
- Company: Join a dynamic automotive repair centre focused on excellence and teamwork.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Exciting opportunity for those passionate about automotive excellence and team success.
- Why this job: Make a real impact by driving a culture of safety and continuous improvement.
- Qualifications: Experience in leadership within automotive repair and strong communication skills.
The predicted salary is between 62100 - 75900 $ per year.
This is an exciting opportunity for a Repair Centre Manager to oversee the daily workflow and manage the team in delivering exemplary customer service without compromising on compliance and standards. The Repair Centre Manager will drive a high-performance culture and ensure repairs are delivered on time and to quality standards.
Key responsibilities
- Lead and support a high-performing team of production, estimating, customer support, detailing, and apprentices to elevate and maintain the highest service and quality standards.
- Manage team performance through consistent and structured practices such as team meetings and 1:1's.
- Partner with HR and relevant teams to get the best results when recruiting and ensure the onboarding and subsequent workforce plans are implemented and supported.
- Drive a culture of safety, accountability, and continuous improvement across the site whilst ensuring full compliance with WHS, EPA, and regulatory requirements.
- Ensure all repairs are scheduled, resourced, and completed to meet agreed targets.
- Oversee daily job flow of estimating, repair, painting, and final QA processes.
- Operational management of the site to achieve revenue, margin, efficiency, profit targets.
- Delivery of a premium customer experience from drop-off to pick-up.
About you
- Demonstrated experience in a leadership role within an automotive repair centre or workshop.
- Strong commercial understanding and experience managing budgets, workforce efficiency and quoting.
- Knowledge of insurer processes, repair cycles, parts procurement, and estimating systems.
- Strong written and verbal communication and professional presentation.
- Demonstrated WHS awareness and safety leadership.
- Qualifications in automotive repair, management or business are highly regarded as are experience in job management systems, and understanding of PCM and ARC.
Repair Centre Manager in Brisbane employer: Mars Recruitment
Join a dynamic financial services group that values innovation and collaboration, offering a supportive work culture where your expertise in financial modelling will directly influence strategic decision-making. With a commitment to employee growth, you will have access to ongoing professional development opportunities and the chance to work alongside industry leaders in a vibrant location that fosters creativity and teamwork.
