At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a memorable dining experience.
- Company: Marmont, a casual refined dining venue on the Crown riverwalk.
- Benefits: Competitive pay plus tips, employee discounts, and career growth opportunities.
- Other info: Fast-paced environment with a focus on hospitality and teamwork.
- Why this job: Join a vibrant team and create unforgettable moments for guests.
- Qualifications: Previous hosting experience and strong interpersonal skills required.
The predicted salary is between 49500 - 60500 $ per year.
As a host at Marmont, you are the welcoming face and first point of contact for our guests. You'll create a warm, friendly atmosphere and set the tone for a memorable dining experience. With a genuine passion for hospitality, you will help manage reservations, organise seating, and work closely with the service team to ensure each guest's experience exceeds expectations.
Key responsibilities:
- Greet and welcome every guest with warmth, creating a genuine first impression.
- Manage reservations — phone and online bookings, waitlists, VIP's and guest requests.
- Coordinate seating strategically, balancing table turns with guest preferences and kitchen pacing.
- Respond to guest inquiries and accommodate special requests where possible.
- Communicate with servers and kitchen staff to keep seating arrangements and guest needs on track.
- Share menu, specials, and event highlights to enhance the guest experience.
- Handle complaints and issues professionally, escalating to the Front of House Manager as needed.
About you:
- Previous experience as a Host is essential.
- Strong interpersonal skills with clear, professional communication.
- A friendly, outgoing personality that puts guests at ease.
- Sharp organisational skills, comfortable managing seating and reservations in a busy environment.
- Calm, efficient problem-solving under pressure.
- Available to work evenings, weekends, and holidays.
- Comfortable standing and moving for extended periods during service.
About us:
Marmont is casual refined dining on the Crown riverwalk. Bustling, high-volume and built for people who love making guests feel welcome from the moment they arrive.
Competitive pay + tips. Real training and career growth opportunities in hospitality. Employee discounts on dining. A positive, high-performing team that takes pride in what it does.
Host employer: Marmont
Marmont offers an exceptional work environment for Section Waitstaff, combining a vibrant atmosphere with a commitment to guest satisfaction along the picturesque Crown Riverwalk in Melbourne. Employees enjoy competitive pay, tips, and a supportive team culture that fosters personal and professional growth, making it an ideal place for those passionate about delivering high-quality dining experiences.
