At a Glance
- Tasks: Lead global customer experience and unify regional teams for a seamless service.
- Company: Fast-growing fintech company revolutionising financial advisory with AI.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a passionate team at the forefront of fintech innovation.
- Why this job: Shape the future of customer experience in a dynamic fintech environment.
- Qualifications: Proven CX leadership experience and strong communication skills.
The predicted salary is between 135000 - 165000 $ per year.
Marloo is building the AI partner for financial advisers.
We are at an inflection point, growing fast with customers across multiple markets.
We seek a seasoned CX leader to own the global customer experience, unify four regional teams into one standard, and drive improvements from the inside out.
You will own the inbox, shape internal tooling with engineering, and act as the voice of the customer across product and GTM.
This is a hands-on leadership role in a fast-paced fintech environment.
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Global Head of Customer Experience & CX Strategy in Sydney employer: Marloo
Marloo is an exceptional employer that fosters a dynamic work culture in the heart of Sydney, where innovation meets collaboration. Employees benefit from comprehensive training programs and growth opportunities, ensuring they thrive in their roles while contributing to the success of our cutting-edge AI Adviser Platform. With a focus on meaningful work and a supportive environment, Marloo empowers its team to excel in strategic sales and deployment, making it a rewarding place to build a career.
