Global Head of Integrated Communications, Corporate- South Bank, QLD in Brisbane

Global Head of Integrated Communications, Corporate- South Bank, QLD

Job no: 532975
Brand: Marketing
Work type: Full time
Location: Queensland
Categories: Marketing and Communication, Leadership

One Global Voice. Endless Impact. | Global Head of Integrated Communications – Corporate

ABOUT THE OPPORTUNITY...

Flight Centre Travel Group is seeking a strategic and influential communications leader to unite Content, PR and Communications into one globally connected function. As Global Head of Integrated Communications – Corporate, you will shape the public and internal voice of our corporate travel businesses, driving a consistent messaging framework across regions, audiences and channels. Reporting to the SVP Global Marketing Operations, you will lead a globally distributed team across ANZ, AMER, ASIA and EMEA, while influencing executive stakeholders and helping navigate communications opportunities and challenges at the highest levels of the business. This is a rare opportunity to build a globally integrated function and drive meaningful impact across customer, employee and external communications.

DAY TO DAY YOU WILL...

• Lead a globally dispersed team of approximately 15 professionals across Content, PR and Communications
• Develop and implement a unified global communications strategy across content, media relations, customer communications and internal communications
• Design scalable production systems and workflows that improve output, consistency and efficiency across the function
• Direct and optimise the performance of two brand-aligned content hubs
• Own and lead global PR strategy, media engagement and executive visibility initiatives
• Act as the accountable communications lead during reputational or operational incidents and crisis situations
• Oversee change communications, employee communications and customer-facing communications programs
• Establish and track performance metrics and business impact across content, PR and communications activities
• Integrate teams, processes and operating models into a cohesive global function
• Build strong partnerships with executive leaders, regional stakeholders, Brand and Creative teams, and external agency partners.
• Influence communication strategy and provide trusted counsel on communications risk and opportunities

YOU'LL BE PERFECT IF YOU HAVE...

• 10+ years' experience in senior communications leadership roles
• Demonstrated success integrating or building multidisciplinary functions spanning PR, content, internal communications and crisis communications
• Strong experience developing scalable operating systems, production workflows and content pipelines
• Advanced content marketing capability, including ideation, execution and performance measurement
• Proven experience leading geographically dispersed teams and driving alignment across regions
• Exceptional stakeholder management skills, including experience influencing senior executives
• Strong crisis communications judgement and decision-making capability
• Established media relationships and practical media engagement experience
• Excellent editorial judgement across written and visual content formats
• Experience within travel, B2B, or complex multi-brand and multi-region organisations will be highly regarded
• Experience managing external agencies and strategic partners will be advantageous
• Degree in Communications, Journalism, Marketing or a related discipline preferred, or equivalent professional experience

What you'll Enjoy

• Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd
• Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
• Development:Individualised Learning & Development pathway options
• Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
• Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
• Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more
• Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
• Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
• Mental Health:Support and Employee Assistance Program for staff and family
• Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026/Sydney 2027)
• Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
• Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
• Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#LI-BC1#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

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