Maribyrnong City Council is seeking a Customer Service Officer on a temporary full-time basis (6 months) in Footscray, Melbourne. The role focuses on delivering high-quality customer service across telephone, face-to-face and online channels, with an emphasis on first-point resolution.
You will handle requests, support a first-contact resolution model, and contribute to service improvements through council systems and databases.
Customer Service Officer: First-Point Resolution (6-Month) in Melbourne employer: Maribyrnong City Council
Maribyrnong City Council is an exceptional employer that prioritises employee growth and engagement within a supportive work culture. As part of our People, Culture & Performance team, you will have the opportunity to design impactful learning programs and contribute to a diverse and inclusive environment, all while enjoying the benefits of working in a vibrant community-focused location.
