At a Glance
- Tasks: Analyse and document business requirements for a major telco transformation project.
- Company: Join MAP TALENT, a leader in the telecommunications sector.
- Benefits: Competitive salary, collaborative environment, and potential for contract extensions.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Be part of a high-profile project that shapes the future of telecommunications.
- Qualifications: 5+ years as a Business Analyst with Siebel CRM experience.
The predicted salary is between 115000 - 130000 $ per year.
Overview
Senior Business Analyst role at MAP TALENT.
We are seeking an experienced Business Analyst to join a major transformation program within the telecommunications sector.
You’ll work closely with business and technology teams to capture requirements, map processes, and support solution delivery.
Siebel CRM experience is essential.
Location: Sydney, New South Wales, Australia. Salary: A$115,000.00–A$130,000.00 per year.
Responsibilities
- Elicit, analyse, and document business and technical requirements for transformation projects.
- Collaborate with stakeholders across business units, technology, and vendors to ensure alignment on scope and deliverables.
- Translate complex business needs into clear functional and non-functional requirements.
- Map current and future state processes, identifying gaps and improvement opportunities.
- Support testing, training, and change management activities as required.
- Ensure all solutions meet compliance, operational, and customer experience objectives.
- Required Skills & Experience
- 5+ years’ Business Analyst experience in large-scale transformation programs.
- Telecommunications industry experience is essential.
- Strong experience with Siebel CRM (configuration knowledge is a plus).
- Proven track record in process mapping, requirements gathering, and stakeholder engagement.
- Experience working in Agile, Waterfall, or hybrid delivery environments.
- Excellent communication, negotiation, and documentation skills.
- Preferred
- Exposure to system integration projects in the telco sector.
- Understanding of billing, provisioning, and CRM processes within telecom.
Why Join?
- Work on a high-profile telco transformation program.
- Collaborative and fast-paced project environment.
- Competitive daily rate and contract extension potential.
- Seniority level
- Mid-Senior level
- Employment type
- Full-time
- Job function
- Information Technology
- Industries
- Staffing and Recruiting
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Senior Business Analyst in Sydney employer: MAP TALENT
At MAP TALENT, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the telecommunications sector. Our Sydney location provides employees with access to a vibrant city life while working on high-profile transformation projects that enhance professional growth and development. With competitive remuneration and opportunities for contract extensions, we are committed to supporting our team in achieving their career aspirations.