At a Glance
- Tasks: Own and enhance a newly implemented ServiceNow ITSM environment.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Competitive pay, flexible work options, and hands-on experience.
- Other info: Perfect for those who thrive in independent roles and enjoy problem-solving.
- Why this job: Make a real impact by developing and supporting cutting-edge ITSM solutions.
- Qualifications: Experience as a ServiceNow Developer with strong troubleshooting skills.
The predicted salary is between 63 - 77 $ per hour.
This is a 6-month contract opportunity for an experienced ServiceNow Developer to take ownership of a newly implemented ServiceNow ITSM environment. Working in a standalone capacity, you’ll be responsible for supporting the stability of the platform while also delivering ongoing development, enhancements and improvements. This is a hands‑on role where you’ll work across development, configuration, scripting, workflows, integrations and troubleshooting. You’ll work closely with stakeholders and partner with an external ServiceNow provider where required to resolve issues and continue developing the environment. It’s well suited to someone who is comfortable working independently, can confidently troubleshoot platform issues and has the technical capability to develop and enhance ServiceNow as requirements evolve.
What you’ll be doing
- You’ll have responsibility across both development and ongoing platform support, helping ensure the new ServiceNow ITSM environment is stable, effective and continues to evolve with the needs of the business.
Key responsibilities include:
- Developing, configuring and enhancing the ServiceNow ITSM environment
- Developing and maintaining scripts, Business Rules, Script Includes, workflows and integrations
- Building and enhancing workflows using Flow Designer
- Investigating and resolving incidents, defects and platform issues
- Troubleshooting technical issues and identifying appropriate solutions
- Delivering ongoing ServiceNow enhancements and improvements
- Supporting the stability, performance and quality of the platform
- Working with stakeholders to understand requirements and translate these into technical solutions
- Working with an external ServiceNow partner
- Contributing to platform standards and ensuring development is maintainable and fit for purpose
You should have:
- Demonstrated experience working as a ServiceNow Developer
- Hands‑on experience developing and configuring ServiceNow ITSM
- Experience with ServiceNow scripting, including Business Rules and Script Includes
- Experience using Flow Designer
- Experience developing or supporting ServiceNow integrations
- Strong troubleshooting skills and experience investigating platform issues and defects
- The ability to understand business requirements and translate them into ServiceNow solutions
- The confidence to work independently and take ownership of technical problems through to resolution
- Strong communication skills and the ability to work effectively with stakeholders and external partners
This is a great opportunity for a ServiceNow Developer who enjoys having genuine ownership of an environment and wants a role offering a mix of development, problem-solving, enhancements and platform support.
ServiceNow Developer in Brisbane employer: Mansell Taylor Consulting
As a Senior Financial Accountant / Financial Analyst at our organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer competitive benefits, including professional development opportunities to enhance your skills in cashflow reporting and forecasting, all while working in a supportive environment that encourages growth. Located in a vibrant area, our company provides a unique advantage with access to a network of industry professionals and resources that foster meaningful and rewarding employment.
