At a Glance
- Tasks: Manage cross-functional teams and streamline project processes for eCommerce success.
- Company: Join a leading tech organisation focused on customer experience and digital growth.
- Benefits: Competitive pay, remote work, and comprehensive health plans after waiting period.
- Other info: Dynamic environment with opportunities to learn AI/automation tools.
- Why this job: Be the backbone of operations driving growth strategies and measurable outcomes.
- Qualifications: 10+ years in program management with strong Microsoft 365 skills.
The predicted salary is between 73 - 73 $ per hour.
Our client, a technology organization focused on customer experience and digital growth, is seeking a Program Manager to join their team.
As a Program Manager, you will be part of the e Commerce and customer experience operations supporting cross-functional teams.
The ideal candidate will have strong project and program management discipline, proven rhythm-of-business (ROB) leadership experience, and the ability to connect stakeholders, priorities, and insights into clear, actionable outcomes.
Pay Range: $73/hr to $78/hr on W2
What's the Job?
- Manage the weekly web and analytics intake process across approximately three to four teams, ensuring requests and required inputs are entered into the tracker by established deadlines.
- Support prioritization by coordinating meetings where requests are reviewed and elevated, then manage follow-up and post-meeting communications to keep decisions moving.
- Plan and organize the weekly team meeting and Rhythm of Business (ROB), maintaining governance and operational cadence for the team leader.
- Develop and maintain frameworks for web project tracking, including standardized launch communications, launch templates, meeting-note templates, and other recurring team materials.
- Help automate recurring team processes using tools such as Cowork and Scout to improve consistency in team communications and presentations.
What's Needed?
- 10+ years of experience in program management, business operations, or team operations (ideally supporting a marketing, e Commerce, or product organization).
- Proven experience running a rhythm of business for a leader and a team of 8–15+ people.
- Strong intake and prioritization management across multiple stakeholders with hard deadlines, including the ability to operate effectively when details may shift.
- Expert Microsoft 365 skills, including Power Point (leadership-quality decks), Excel (trackers), Word, Outlook, Teams, Share Point/Lists, Loop, and Planner.
- Strong written communication skills, with the ability to produce concise agendas, recaps, and action items for senior audiences; ability to work Pacific Time business hours.
What's in it for me?
- Opportunity to be the operational backbone that helps teams focus on growth strategy and measurable customer outcomes.
- Chance to drive clarity through trackers, templates, frameworks, and governance that reduce friction across recurring processes.
- Motivating environment where you can learn new tools and apply AI/automation to streamline routine work.
- Work that directly supports acquisition, customer health, upsell, and retention across Microsoft 365, Copilot, and Security e Commerce channels.
Upon completion of waiting period consultants are eligible for
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
About Manpower Group, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.
We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.
We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment.
It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Program Manager Non Tech 5 in Newcastle employer: ManpowerGroup
Manpower is an exceptional employer that empowers Recruitment Consultants to take ownership of their specialist markets while enjoying a supportive and dynamic work culture. With access to leading recruitment technology and tools, competitive salary packages, and uncapped earning potential, employees are encouraged to grow their personal brands and develop their careers within the broader ManpowerGroup network. The focus on building lasting client partnerships and delivering outstanding recruitment outcomes makes this role both meaningful and rewarding.
