At a Glance
- Tasks: Provide top-notch customer support and assist with onboarding in a fast-paced environment.
- Company: Join a supportive team at ManpowerGroup, a leader in recruitment.
- Benefits: Gain valuable experience while enjoying flexible casual positions.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
- Why this job: Kickstart your career in customer service and make a real difference.
- Qualifications: Strong communication skills and a positive attitude are key.
The predicted salary is between 47250 - 57750 $ per year.
Junior Customer Support Specialist (Entry Level)
Location
West Gosford
About the Role
We are seeking two motivated and customer-focused Junior/Entry Level Customer Support Specialists to join our team in casual positions.
This is a great opportunity to gain valuable experience across customer support, administration, compliance, and onboarding within a supportive and fast-paced environment.
Key Responsibilities
- Answer inbound and outbound calls with candidates, clients, and internal stakeholders.
- Provide professional and timely customer service while responding to enquiries.
- Update and escalation support tickets in accordance with established procedures.
- Assist with candidate onboarding and compliance activities, including work rights checks.
- Assist to maintain accurate records, data entry, and documentation.
- Support the wider team with general administrative tasks.
Skills & Experience
- Strong communication and customer service skills.
- Excellent attention to detail and organisational abilities.
- Ability to prioritise tasks and manage competing deadlines.
- Positive attitude and willingness to learn.
- Basic Microsoft Excel and Outlook skills.
- Previous customer service or administration experience is desirable but not essential.
Manpower Group is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability.
Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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Junior Customer Support Specialist in Gosford employer: Manpower Australia
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