Customer Care Associate
Are you passionate about delivering exceptional customer service and building positive customer relationships? We are seeking a motivated Customer Care Associate to join a supportive and collaborative team in Murarrie, QLD. This is an excellent opportunity to join a globally respected organisation where you'll play a key role in supporting customers and contributing to meaningful outcomes within the animal health industry.
Key Details:
- Hours: Monday to Friday, 8:00am - 4:00pm or 9:00am - 5:00pm (depending on business requirements)
- Pay Rate: $38.89 per hour
- Location: Murarrie, QLD
Key Responsibilities:
- Serve as the first point of contact for customers via phone and email
- Process and enter customer orders accurately and efficiently
- Respond to customer enquiries and provide timely solutions
- Coordinate with internal departments to ensure seamless service delivery
- Manage and organise email orders alongside the Customer Service Team Leader
- Support continuous improvement initiatives and team projects
- Maintain accurate customer records and documentation
- Deliver exceptional service while upholding company values and standards
About You:
- A genuine passion for customer service and helping others
- Excellent verbal and written communication skills
- Strong attention to detail and a high level of accuracy
- Outstanding organisational and time management abilities
- A proactive, positive, and solutions-focused attitude
- The ability to remain resilient and professional in a fast-paced environment
- Confidence learning and adapting to new systems and technologies
- Previous customer service, administration, or order processing experience (highly regarded)
- A professional and team-oriented approach to work
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy
Customer Service Representative employer: Manpower Australia
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