At a Glance
- Tasks: Manage customer enquiries and orders while supporting a collaborative team.
- Company: Well-established business in the agricultural products industry.
- Benefits: $38.89 per hour, immediate start, ongoing casual opportunity, and supportive team.
- Other info: Diversity-friendly workplace encouraging applications from all backgrounds.
- Why this job: Join a friendly team and make a difference in customer service.
- Qualifications: Experience in customer service or administration with strong communication skills.
The predicted salary is between 38.89 - 38.89 $ per hour.
Are you an organised and customer-focused administrator looking for your next opportunity? We are seeking a Customer Service Associate to join a well-established business within the agricultural products industry. This role is ideal for someone who enjoys working in a busy environment, managing customer enquiries and orders, and supporting a collaborative team.
About the Role
Working as part of a supportive Customer Service team, you will be responsible for managing customer enquiries via phone and email, processing orders, and ensuring customers receive a high level of service throughout the order process.
Key Responsibilities
- Respond to customer enquiries via phone and email in a timely and professional manner
- Accurately process and enter customer orders with a high level of attention to detail
- Coordinate with internal teams to ensure efficient order fulfilment
- Manage and organise incoming email orders
- Support the Customer Service Team Leader and wider team with daily operational activities
- Assist with team projects and administrative tasks as required
- Maintain exceptional customer service standards at all times
Skills & Experience
To be successful in this role, you will have:
- Previous experience in customer service, administration, or order processing
- Excellent verbal and written communication skills
- Strong attention to detail and data entry accuracy
- Proven ability to manage multiple tasks and priorities
- Strong organisational and time management skills
- A positive attitude and ability to work effectively in a fast-paced environment
- Proficiency with Microsoft Office and computer systems
What's on Offer?
- $38.89 per hour casual rate
- Immediate start available
- Ongoing casual opportunity with consistent hours
- Supportive and friendly team environment
- Opportunity to work with a respected business supplying agricultural products
- On-the-job training and support
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview. Aboriginal and Torres Strait Islander people are encouraged to apply.
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