At a Glance
- Tasks: Lead community services and support programs for older people, ensuring quality care and effective service delivery.
- Company: Join a respected not-for-profit organisation dedicated to aged care for over 40 years.
- Benefits: Enjoy NFP salary packaging, free parking, flu vaccinations, and an Employee Assistance Program.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Make a meaningful difference in the lives of older people while developing your leadership skills.
- Qualifications: Relevant qualifications in Health or Community Services; leadership experience in aged care is a plus.
The predicted salary is between 66150 - 80850 $ per year.
We are a highly regarded not-for-profit, values-based organisation, offering residential, community and in-home aged care for over 40 years, to older people living in and around the city of Manningham.
About the Role
We are seeking an experienced Community Services Manager to join MannaCare on a permanent full-time basis. Reporting to the Executive Director Community Services, the Community Services Manager will lead the Rostering Team Lead, Community Support Worker Team Leaders, Social Support Groups and Admission/Intake Coordinator – Community, ensuring effective service delivery, workforce coordination, quality care supporting older people to live safely and independently in their own homes and sustainable growth.
Key Responsibilities:
- Lead and develop in-home support services and social support programs
- Supervise, coach and support direct reports, fostering a positive and collaborative team culture
- Oversee client intake, service coordination and community workforce rostering
- Monitor departmental KPIs, budgets and financial performance
- Ensure compliance with aged care standards, funding requirements and the understanding of the SCHADS Award
- Monitor client needs, risks and changes in care requirements, ensuring appropriate follow-up
- Build strong relationships with clients, families, referral partners and external stakeholders
- Oversee quality audits, risk management and continuous improvement initiatives
- Support recruitment, staff development and performance management
Desired Skills and Experience:
What We Offer:
- Opportunity to make a meaningful difference in the lives of older people
- NFP salary packaging benefits, including up to $15,900 for living expenses and up to $2,650 for meals and entertainment, plus novated car leasing options
- Opportunity to lead and grow community services at MannaCare
- Free onsite parking
- Free annual flu vaccination
- Free Employee Assistance Program
About You:
- Relevant qualifications in Health, Community Services or Business Management
- A Registered Nursing qualification is highly desirable
- Demonstrated senior leadership experience in community services or aged care
- Strong knowledge of aged care funding programs, including Support at Home and the Commonwealth Home Support Programme (CHSP)
- Understanding of the SCHADS Award and workforce rostering requirements
- Experience in quality improvement, risk management and regulatory compliance
- Strong leadership, communication and stakeholder engagement skills
- Experience using Alayacare or similar rostering systems
Community Services Manager employer: MannaCare Inc
As a highly regarded not-for-profit organisation with over 30 years of experience in providing aged care services, we pride ourselves on our supportive and collaborative work culture that values employee growth and development. Our Senior Care Partners enjoy flexible working arrangements, generous salary packaging benefits, and the opportunity to make a meaningful impact in the lives of older people in the Manningham community.
