Set right on the water at Manly Wharf, Felons Seafood is all about fresh produce, quality seafood, great drinks and an energetic atmosphere.
Key Responsibilities:
- Deliver exceptional table service within your designated section, ensuring every guest receives a memorable experience.
- Develop a thorough understanding of our food and beverage offerings, providing recommendations and confidently answering guest questions.
- Take accurate food and beverage orders and ensure timely service delivery.
- Build rapport with guests and create a welcoming and engaging dining atmosphere.
- Work closely with runners, bartenders, hosts and kitchen teams to ensure seamless service.
- Anticipate guest needs and proactively resolve any service issues.
- Maintain high standards of cleanliness, presentation and table maintenance throughout service.
- Assist with venue opening and closing duties as required.
- Ensure responsible service of alcohol and compliance with all venue policies and procedures.
- Contribute to a positive team culture and support fellow team members during busy service periods.
- Help establish service standards and contribute to the success of the opening team.
What we're looking for:
- Previous experience as a Section Waiter or in a similar restaurant service role.
- A genuine passion for hospitality and creating memorable guest experiences.
- Strong food and beverage knowledge, with wine knowledge highly regarded.
- Excellent communication and interpersonal skills.
- A professional, friendly and confident approach to guest interactions.
- The ability to thrive in a fast-paced, high-volume environment.
- A strong attention to detail and commitment to service excellence.
- A team-first mentality and willingness to support those around you.
- Flexible availability, including evenings, weekends and public holidays.
- Current RSA certification.
Why you'll love working with us:
- 25% team discount precinct wide for you and 3 guests
- Access to a range of wellbeing initiatives including yoga, run club, and confidential employee assistance programs
- Develop your career with a growing group that will invest in you and your development
- Enjoy generous tips.
- Join a collaborative, inclusive, and high-energy culture where you can make a meaningful impact in a fast-growing hospitality business
Our Culture:
At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.
Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!
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Section Waiter | Felons Seafood in Manly employer: Manly Wharf
Artemus Group is an exceptional employer, offering a vibrant work culture in the stunning location of Manly. With a focus on employee growth and development, we provide opportunities for our team to thrive in a supportive environment while delivering outstanding guest experiences. Join us to be part of a passionate team that values collaboration and excellence in hospitality.
