Member Experience Leader in Sydney

Member Experience Leader in Sydney

Sydney Part-Time 15.3 - 18.7 $ / hour (est.) On-site
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At a Glance

  • Tasks: Lead the front-line team and enhance the member journey at Manly Gymnastics.
  • Company: Join a vibrant gymnastics club focused on member experience and growth.
  • Benefits: Flexible part-time hours, professional development, and a supportive team environment.
  • Other info: Opportunity to collaborate with leadership and make a real impact.
  • Why this job: Shape member experiences and drive innovation in a fun, active setting.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 15.3 - 18.7 $ per hour.

Manly Gymnastics is seeking a dedicated Member Experience Manager to lead the front-line team and shape the member journey across enquiry, trial, enrolment and ongoing support.

This part-time role focuses on delivering a warm, professional experience, rostering coverage, and driving improvements with new technology and automation.

You will collaborate with the CEO and Operations to refine processes and rise to the challenge of growing the club’s member relationships.

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Member Experience Leader in Sydney employer: Manly Warringah Gymnastics Club

Manly Gymnastics is an exceptional employer located in the beautiful Northern Beaches of Sydney, offering a supportive and community-focused work environment. As a not-for-profit organisation, we prioritise employee growth and development, providing opportunities to lead a passionate team dedicated to enhancing member experiences. With a commitment to innovation and a culture that values collaboration and problem-solving, you'll find meaningful work that truly impacts the lives of families in our community.

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Contact Details:

Manly Warringah Gymnastics Club Recruitment Team

We think you need these skills to ace Member Experience Leader in Sydney

Leadership Skills
Customer Service
Team Management
Process Improvement
Technology Integration
Communication Skills
Collaboration