At a Glance
- Tasks: Help clients plan unforgettable luxury travel experiences from start to finish.
- Company: Prestige Travel Agency by Mich, a leader in luxury travel.
- Benefits: 100% remote work, travel perks, and professional growth opportunities.
- Other info: Join a supportive team culture focused on training and development.
- Why this job: Combine your passion for travel with a rewarding career in customer service.
- Qualifications: Strong communication skills and a love for helping others create memorable trips.
The predicted salary is between 47250 - 57750 $ per year.
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
- Maintain clear documentation and update booking systems as required
Qualifications & Skills
- Excellent verbal and written communication skills
- Strong customer service background (travel, hospitality, or service-related experience preferred)
- Highly organized with strong attention to detail
- Comfortable using technology and learning new booking platforms and systems
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
What We Offer
- 100% remote work environment
- Opportunities for professional growth within the agency
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.
Travel Experience Specialist – Remote in Perth employer: Manatal
Prestige Travel Agency by Mich USA is an exceptional employer, offering a fully remote work environment that allows you to balance your professional and personal life while pursuing your passion for travel. With a supportive team culture, ongoing training, and opportunities for professional growth, you'll be empowered to deliver outstanding customer experiences and enjoy exclusive travel perks and industry discounts. Join us to be part of a diverse and inclusive workplace where your contributions truly matter.
