At a Glance
- Tasks: Ensure safety and wellbeing of individuals in detention while maintaining security standards.
- Company: Join a supportive team at the Brisbane Immigration Detention Centre.
- Benefits: Paid training, nationally recognised qualification, and competitive wages.
- Other info: Diverse workplace with opportunities for personal growth and career advancement.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a collaborative mindset; no prior experience needed.
The predicted salary is between 33.56 - 33.56 $ per hour.
Looking for a career where you can genuinely make a difference? If you’re someone who thrives in a supportive team environment, this could be the opportunity you’ve been waiting for.
We are currently recruiting motivated people to join our Detention Service Officer team in Pinkenba at the Brisbane Immigration Detention Centre.
About the role: Detention Service Officers play a key part in ensuring a safe, respectful, and stable environment for individuals in our care. You’ll be the person they interact with daily, helping maintain their wellbeing, guiding them through routine processes, and ensuring security standards are upheld at all times. No two days are the same - the work is varied, challenging, and rewarding.
What We Offer:
- Paid Training Program: Spend 7 weeks in Brisbane completing full-time, paid training that equips you with everything you need to step confidently into the role.
- Nationally Recognised Qualification: Receive a fully funded Certificate III in Immigration Detention Operations giving you valuable qualifications for your future.
- Wage Progression: Earn $33.56 per hour during training, rising to $36.55 plus penalties once you’re operational.
Role responsibilities:
- Foster a safe and respectful environment by engaging directly with detainees and reporting any concerns about abuse, impropriety, or health and wellbeing.
- Ensure the centre operates smoothly, rotating across posts and assisting in high-priority areas to support staff and detainee safety.
- Conduct screening and monitoring, including searches, security checks, and use of CCTV and alarm systems.
- Respond to emergencies, follow critical incident protocols, and document all incidents and interactions in alignment with the Case Management Framework.
- Perform headcounts, conduct welfare checks, and complete daily reports with accuracy and professionalism.
No experience? No worries. Whether you’re starting fresh or shifting careers, if you have the integrity and drive to support others, you’ll find your place here.
To be successful you will:
- Be available to complete a 7-week full-time training program in Brisbane.
- Have strong interpersonal and written communication skills.
- Possess teamwork skills and a collaborative mindset.
- Have the ability to complete all required pre-employment checks including an Australian Federal Police Check and Medical including a functional assessment and drug & alcohol screening.
- Carry out a variety of physical tasks such as push-ups, sprints and squats etc.
- Hold a Working with Children Check or be willing to obtain.
- Have availability to work on a 24/7 rotating roster including weekends and public holidays.
About Us: Proudly promoting a culture of Safety, Respect and Dignity, Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity. We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.
Detention Services Officer in Brisbane employer: Management and Training Corporation
Management and Training Corporation is an exceptional employer located in Pinkenba QLD, offering a dynamic work environment that prioritises professional development and employee growth. With a strong commitment to delivering high-quality training, the company fosters a collaborative culture where trainers are supported in their roles and encouraged to expand their skills. Employees benefit from competitive remuneration, comprehensive training resources, and the opportunity to make a meaningful impact in the field of detention and corrections training.
Contact Details:
Management and Training Corporation Recruitment Team
