At a Glance
- Tasks: Configure and support networking equipment while collaborating on exciting projects.
- Company: Join Managed Solutions, a friendly tech provider with a focus on innovation.
- Benefits: Enjoy great coffee, meals, competitive pay, and opportunities for professional growth.
- Other info: Mentorship and cross-skilling opportunities available to help you grow.
- Why this job: Make a real impact in a dynamic environment while learning new technologies.
- Qualifications: Networking knowledge and a passion for technology; no formal qualifications required.
The predicted salary is between 62100 - 75900 $ per year.
We are Managed Solutions - a business technology provider with over 50 staff based in Ipswich and with an office in Taringa. We provide a range of managed services including internet, voice, data, security, and electrical.
Our network and internet team, 'Managed Solutions Internet', provides networking services to our business, corporate, and commercial clients, covering connectivity, data centre hosting, network design, and support to our MSP technical team and directly to our clients.
Our environment is primarily Mikrotik, Fortinet, and Cisco, along with other client equipment. We also support the networking for the private clouds of our MSP clients running on Hyper-V, VMware, Azure, and Amazon cloud services.
We are a friendly and focused team, working in a very adaptable and cooperative environment with great coffee, breakfast, and lunch served daily! We seek your technical know-how, cooperative personality, and commitment to getting things done.
Your new role includes:
- Configuration and support of wireless, routers, and switches across our and our clients' national networks including Cisco, Ubiquiti, HPE, Fortinet, and Mikrotik.
- Proficiency in some of the listed network equipment vendors is sufficient, with a willingness to learn additional platforms.
- Escalation and liaison with suppliers and service providers to resolve critical outages.
- Ensure relevant documentation is created and published to enable the support and maintenance of all data networking systems under our care.
- Establishment and maintenance of support tools, instructions, and supporting documentation to maintain data communication services.
- Provide technical guidance and support to Level 1 and Level 2 engineers as needed.
- Provide valuable input affecting the outcome of business and infrastructure projects and the related data network services.
- Oversee tasks performed by junior staff relating to support issues or project work.
- Provide mentoring and escalation assistance to the IT Engineering team.
- Project management for internal and client projects – involving aspects of oversight, design, engineering, deployment, coordination, and delivery.
You bring to the role:
- Usual networking knowledge around routing and switching hardware: configuration, troubleshooting, and support.
- Enthusiasm and an eagerness to embrace new technologies and systems.
- Design, plan, and supervise new builds including stakeholder negotiation.
- Experience with virtualisation, storage, high availability, network management, and configuration desirable.
- This team also supports Linux server infrastructure - including our monitoring, configuration management, logging, and web hosting platforms. If you have skills and an interest in this area, we believe strongly in cross-skilling and can tailor the role to suit your interests.
Our company's focus is on 'connected, secure, and reliable' with simplicity of design and replicability to ensure client networks stay online and can be maintained. Your enthusiasm will be valued, and your desire to learn and participate will be welcomed.
If you do not have formal qualifications, we can work with you to make that happen. In fact, we will pay you to do them!
Network Engineer employer: Managed Solutions
At Managed Solutions, we pride ourselves on being an excellent employer by fostering a friendly and adaptable work culture in our Ipswich office. We offer great benefits such as daily breakfast and lunch, opportunities for professional growth through cross-skilling, and support for formal qualifications, all while working with cutting-edge technology in a collaborative environment. Join us to contribute your expertise and enthusiasm to a team that values your input and commitment to delivering reliable networking solutions.
