At a Glance
- Tasks: Assist in managing the store, ensuring smooth operations and excellent customer service.
- Company: Man About Town, a trusted name in menswear for over 35 years.
- Benefits: Permanent part-time role with guaranteed hours, paid leave, and competitive pay.
- Other info: Opportunity for growth and development in a supportive environment.
- Why this job: Join a passionate team and help customers look their best for special occasions.
- Qualifications: Retail experience is essential; menswear or tailoring knowledge is a plus.
The predicted salary is between 31500 - 38500 $ per year.
The Assistant Store Manager works alongside the Store Manager to run the shop day to day, and takes charge of the floor on the days the Store Manager is not in. The role is hands-on and customer-facing, with responsibility for the trading day around that.
Key responsibilities
- Working alongside the Store Manager to keep the shop running smoothly
- Opening and closing the store, and holding keys
- Taking charge of the floor on the Store Manager's days off
- Fitting and measuring customers for hire and sales
- Managing the hire book — bookings, deposits, pick-ups, returns, and following up what is outstanding
- Coordinating alterations with the tailor and ensuring garments are ready on time
- Stock control — receiving, tracking, steaming, pressing, and maintaining the racks
- Supporting and guiding the part-time team on shift
- Resolving customer issues — late alterations, missed returns, and changes close to an event
About you
- Previous retail experience is essential
- 2IC, keyholder or assistant manager experience preferred
- Menswear, formalwear or tailoring experience is a strong advantage
- Confident holding the floor independently, including opening, closing and resolving issues
- Strong interpersonal skills and patience with customers who are undecided
- High attention to detail — accuracy with dates, bookings and alterations is critical
- Available 4 days per week including alternate Saturdays
- Full working rights in Australia
About us
Man About Town has dressed Sydney for more than 35 years — suit and tuxedo hire and sales from our store at 325 Pitt Street in the CBD. Every hire is fitted on the floor and altered on the premises, so our customers walk out in something that actually fits, often within the hour. We dress grooms and wedding parties, school formals, race days, galas and corporate events.
Permanent part-time employment with guaranteed hours and paid annual and personal leave. Alternate weekend work rather than every Saturday. Full training in fitting, measuring and formalwear. Pay above the retail assistant level, reviewed on performance. A small, long-established team in a CBD location close to Town Hall and St James stations. Scope to take on more responsibility over time.
Assistant Store Manager / 2IC in Sydney employer: Man About Town
Man About Town is an exceptional employer, offering a supportive and collaborative work environment in the heart of Sydney's CBD. With over 35 years of experience, we provide our employees with comprehensive training in menswear and formalwear, alongside guaranteed hours, paid leave, and opportunities for career advancement within a small, dedicated team. Our focus on customer satisfaction and attention to detail ensures that every day at work is both meaningful and rewarding.
